1
Capture incident details
When it is safe, note the date, location, people involved, and a clear description of what happened.
Claims support
Take the next step with clarity
When something unexpected happens, a few organized details can make your next conversation easier.
Claims preparation
Use these general steps to organize information before contacting the appropriate claims team.
2
Upload supporting materials
Keep photos, contact details, receipts, and other relevant records together for your claims conversation.
3
Contact your claims team
Use your insurer's official claims channel to file a claim, confirm next steps, or request a current status.